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| "A Web Host
Provider For Entrepreneurs" |
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Frequently Asked Hosting Questions
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1. What's 1st Advantage Solutions's DNS information?
2. What is the difference between Majordomo and the subscribable maillists?
3. Can I compile programs written in C and C++?
4. How can I tell how many visits my web site gets?
5. Do you offer web page design services?
6. Can I upgrade my account?
7. Do you maintain backups of my data?
8. Do you offer Internet access?
9. What is virtual Web Hosting?
10. Can I access my domain without the "www" in front?
11. What are your Network capabilities?
12. What Operating System and Server Software is being used?
13. What type of hardware are you using?
14. Do you handle international orders?
15. Will Server Side Includes (SSI) work on your servers?
16. Can I add more disk space to my account?
17. What if I exceed my monthly transfer allowance?
18. What is the cost for additional logins?
19. Are third level domain names available?
20. Can I point additional domains to the same main page as my current domain?
21. Can I host domains in the sub-directory of my main account?
22. Can I subdivide my space and resell it?
23. Do you offer Technical Support?
24. How long does it take to set-up a new account?
25. Can I use my account for commercial purposes?
26. Will I have unlimited access to my site for updates?
27. How do I transfer files to my web site?
28. Do I still get regular POP email boxes when I have Squirrel Mail?
29. What is a virtual/true domain?
30. What is Squirrel Mail?
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1. What's 1st Advantage Solutions's DNS information? - Top
Primary Name
Servers:
NS1.allnet2000.com
Primary IP
Address: 66.70.157.189
Secondary Name
Servers:
NS2.allnet2000.com
Seconday IP
Address: 66.70.157.194
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2. What is the difference between Majordomo and the subscribable maillists? - Top
The Subscribable maillists are a very simple to use way of building a e-mail list to make general announcements, such as specials, price drops, or a monthly newsletter.
Majordomo is a highly interactive full featured program that allows every one subscribed to the list to interact and post to the list. Its fully designed to automate the management of Internet mailing lists. Commands are sent to Majordomo via electronic mail to handle all aspects of list maintenance. Once a list is set up, virtually all operations can be performed remotely, requiring no intervention upon the postmaster of the list site.
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3. Can I compile programs written in C and C++? - Top
Yes, if the account you choose includes
ssh access. The standard gcc compiler is used.
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4. How can I tell how many visits my web site gets? - Top
Included FREE with every account is Analog Graphical Stats, a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors were there, what pages they visited and the order in which they were visited. With the advanced logging feature activated it even captures what browser was being used and how the visitors found you, whether through a search engine or a web site link.
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5. Do you offer web page design services? - Top
Yes we do. If you
would like a quote on a
project call
203-848-6330 and ask for
Greg.
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6. Can I upgrade my account? - Top
Yes. You can upgrade your account at any time. If you are upgrading to an account with the same level of set-up fees as your current account, we do not charge a set-up fee for the upgrade. But if you are upgrading to an account with a higher level of set-up fees than your current account, we only charge you the difference in the set-up fees.
For upgrade information, please contact the sales department at sales@1st Advantage Solutions.net
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7. Do you maintain backups of my data? - Top
Yes. We backup your web directory on redundant hard drives installed on each of our hosting servers. You also have the option to backup your web files directly through your control panel
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8. Do you offer Internet access? - Top
No. We currently don't offer dialup access.
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9. What is virtual Web Hosting? - Top
We specialize in virtual web hosting, which means you can find a home for your web site on our high performance web servers and establish your presence on the Internet with your own unique domain name. This is a cost effective alternative to hosting your own web site internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software, guaranteed reliability and round the clock technical support, all at a fraction of the cost of doing it yourself.
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10. Can I access my domain without the "www" in front? - Top
Yes. You will be able to access your domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.
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11. What are your Network capabilities? - Top
You are hosted on our
fiber optic network,
which connects to the
Internet through 1 OC3
and 3 redundant DS-3
multi-homed connections.
This high-speed
connectivity combined
with exceptionally fast
and reliable Dual
Pentium IV servers, guarantee fast access to all web sites housed within our network, and 99.9% uptime 24 hours a day, 365 days a year.
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12. What Operating System and Server Software is being used? - Top
All our systems run a customized version of RedHat, using the powerful Apache Web Server and Apache SSL Server for secure transactions.
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13. What type of hardware are you using? - Top
For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems every 3-4 months, thereby providing you access to the latest machines equipped with fast processors and lots of memory and storage space.
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14. Do you handle international orders? - Top
Yes. We are proud to currently house domains for customers in over 150 countries worldwide and can host any valid domain name extension. If you are interested in foreign domain name registrations, we provide you with useful resources to help link you to most registration services around the world.
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15. Will Server Side Includes (SSI) work on your servers? - Top
Yes. SSI's will parse on any page ending in .sht or .shtml.
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16. Can I add more disk space to my account? - Top
Yes. You may add additional disk space to your account by
calling the office at
203-848-6330
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17. What if I exceed my monthly transfer allowance? - Top
You will be notified by email ahead of time allowing you enough time to choose from our numerous Traffic Upgrade Levels. For traffic usage in excess of your monthly allowance, you will be billed @ $8/month for every additional 1GB used.
18. What is the cost for additional logins? - Top
The following are one-time set-up fees:
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POP @ $25.00/each
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FTP/POP @ $25.00/each
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Telnet/FTP/POP @ $25.00/each
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19. Are third level domain names available? - Top
Yes. We can give you a third level domain name such as yourname.1st AdvantageSolutions.net or if you have an existing domain with us anyname.yourdomain.com. The biggest advantage here is that registration is not needed, therefore there are no registration fees involved. A third level domain would need to be a seperate account type, or hosted within the Webmaster SE plan types.
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20. Can I point additional domains to the same main page as my current domain? - Top
Yes. We can mirror your main web pages and mail system for a one time $25.00 set-up fee for each additional domain. This is a great way to expand the marketing of your present business.
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21. Can I host domains in the sub-directory of my main account? - Top
Multiple domains can be
hosted for an additional
fee.
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22. Can I subdivide my space and resell it? - Top
Yes. To resell
space you must sign up
as a reseller or
affiliate.
Click here
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23. Do you offer Technical Support? - Top
Yes. We provide with you options to immediately contact our Support Staff:
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24/7 web-based
Support Desk that allows us to directly take your questions
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Call us 203-848-6330
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24. How long does it take to set-up a new account? - Top
New accounts are set-up within 24 hours from the time we receive your order. Once your account is set-up, you will be emailed your Account Login information (User ID, Password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new web site. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.
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25. Can I use my account for commercial purposes? - Top
Yes. You can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information, products and services available to the users of the Internet community, and we provide our customers the necessary tools to develop a successful Internet business.
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26. Will I have unlimited access to my site for updates? - Top
Yes. You have unlimited access via FTP 24 hours a day 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
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27. How do I transfer files to my web site? - Top
Files must be transferred to the web server via File Transport Protocol (FTP). Internet providers such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you need FTP, Telnet, mail, or other Internet software, visit www.shareware.com. Shareware.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginners who may not be familiar with FTP. Microsoft FrontPage users can "publish" their sites to our server and should not use FTP. -
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28. Do I still get regular POP email boxes when I have Squirrel Mail? - Top
Yes. Each account also comes with a number of regular POP accounts that will allow you to pickup email with any standard email program like Netscape or Eudora.
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29. What is a virtual/true domain? - Top
A virtual/true domain is having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a virtual domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address (www.your-name.com) and by your own personal email address (you@your-name.com). Having your own domain name enables you to maintain the same email address (you@your-name.com)
even if you change
Internet providers.
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30. What is Squirrel Mail? - Top
This is a commercial product for processing email from a web browser. This offers all the features of a regular email program with the flexibilty
of being usable anywhere
you have internet access
and a browser.
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